Course Overview

In this module, we will cover what active listening is and why it is important, the core skills for effective active listening, how to promote active listening in the workplace and the potential barriers you may encounter and how to overcome them. It plays a crucial role in supporting effective communication, encouraging teamwork, and building trust and respect between colleagues, making it an essential communication skill for individuals to foster and develop.

Key Learning Outcomes

• An Introduction to Active Listening
• The Core Skills of Effective Active Listening
• Fostering Active Listening in the Workplace
• Potential Barriers to Effective Active Listening

Who will Benefit

This will benefit employees who wish to work better as part of a team and build effective relationships with their colleagues. It will also help leaders who wish to make their employees feel valued, heard and respected.

Approach

Maguire Training have created over 100 video-based modules using their own professional training team to present on subjects they are experts in. These videos are jargon-free and delivered with the enthusiasm and engagement you would expect from some of the country’s leading business skills trainers. Each module has interactive questions to check learner knowledge and is accompanied by supporting notes for the learner to read in their own time. Each module is a powerful package of learning designed to maximise learner development.