Overview

Effective recruitment and onboarding are pivotal for sales success. Competency-based hiring identifies skilled candidates, while onboarding ensures seamless integration, training, and a clear understanding of roles.

Objectives

By the end of the course, learners will be able to:

• Explore the benefits of a competency-led framework for recruitment and onboarding;
• Differentiate core and role-specific competencies;
• Develop proficiency levels to benchmark performance by sales role;
• Evaluate the importance of the competence hierarchy model in sales;
• Assess considerations for developing an onboarding plan;