Overview

This Effective Decision-Making course covers a six-step structured decision-making process that starts with identifying the decision that needs to be made and ends with how to implement your decision.

It also discusses three decision-making tools, SWOT analysis, decision matrix and cost-benefit analysis, to help you objectively analyse issues and make unbiased decisions.

Learning Outcomes

• Define decision-making in a work context
• Describe the six stages of effective-decision making
• Identify three tools that help with making decisions
• List common mistakes people make when making decisions

Topics

• Definition of decision-making
• The decision-making process
• Tools for effective decision-making
  • SWOT analysis
  • Decision matrix
  • Cost-benefit analysis
• Common decision-making pitfalls