Course Overview

This module will teach you about Attention Deficit Hyperactivity Disorder, also known as ADHD. This includes the different types of ADHD, techniques for managing the symptoms and potential options for treatment and support. This will help individuals to understand themselves better and be able to understand and support their colleagues.

Key Learning Outcomes

• Introducing the Customer Journey
• Stages of the Customer Journey
• Mapping the Customer Journey
• Top Tips for Improving the Customer Journey

Who will Benefit

This course is ideal for salespeople, those responsible for marketing and other individuals who are in customer-facing roles. It provides a strong foundation for understanding customer behaviour and helps learners deliver consistent, high-quality experiences across all touchpoints. This will allow you to target your sales techniques and marketing materials to your audience, increasing the likelihood of a successful purchase.

Approach

Maguire Training have created over 100 video-based modules using their own professional training team to present on subjects they are experts in. These videos are jargon-free and delivered with the enthusiasm and engagement you would expect from some of the country’s leading business skills trainers. Each module has interactive questions to check learner knowledge and is accompanied by supporting notes for the learner to read in their own time. Each module is a powerful package of learning designed to maximise learner development.