Improving Results
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Overview
Experience and hindsight are wonderful things, especially when they leave an impression which you hadn't foreseen or expected.
There is a lesson to be learnt in every experience a sales manager has. The key is taking a step back, reflecting, analysing and learning before implementing the necessary adjustments to improve future outcomes and results.
Objectives
By the end of the course, learners will be able to:
- Identify the importance of situational awareness and knowing what is broadly going on around you;
- Review the value of refection before making a significant decision;
- Recognise when to step back and when to get involved;
- Assess the idea of 'creating the narrative' to help team members understand the context;
- Explore how to use mind mapping to organise information in a meaningful and structured way;