Course Overview

This course has been designed to provide you with an understanding of appropriate uses of Social and Digital Media in the workplace, and how to avoid conduct that could breach workplace policies, legal obligations, and professional standards.

Learning Outcomes

This course provides an understanding of the following aspects of Social and Digital Media, and electronic communications:

• What they are and some of their benefits
• How their use can be linked to the workplace
• The relevant laws and legal obligations and workplace policies that can apply to your behaviour when you use them
• The risks associated with using them inappropriately, and
• Some of the ways you can make sure that you use them safely and responsibly.

The course also highlights the benefits of using Social and Digital Media appropriately at work such as making connections and networking.

The course includes engaging and interactive activities, which give learners a safe space to practice, helping them to identify where the lines between work and personal can blur. It also takes a deep dive into how communication can be different depending on the channel you use.

This course has been reviewed by a recognised subject matter expert in this space, EWR Consulting: with over 12 years’ experience advising international organisations on data protection, governance, AI and technology risk, Erica Werneman Root specialises in developing practical compliance frameworks that support innovation while reducing risk.

Target Audience

This course is designed for employees who engage with digital platforms, represent their organisation online, create content, communicate electronically, or use social and professional networking tools as part of their role.

Ideal for marketing teams, customer-facing employees, managers, office-based staff, remote workers, and anyone using digital communication channels, the course supports learners to understand expectations around online conduct, reputation, and responsible digital engagement.

It is particularly valuable for organisations looking to strengthen brand protection, employee awareness, and consistent digital communication practices across the workforce.