Course Overview

This course provides an understanding of some of the key requirements of workers in the health services industry.

Learning Outcomes

This course provides an understanding of:

• patient safety
• infection control
• workplace safety
• fire safety and emergency management
• Infection prevention and control
• professional conduct in the workplace and what to do if you are being bullied or harassed
• managing occupational violence and aggression, and privacy and confidentiality.

Target Audience

This course is designed for workers in the health services industry.