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Understanding Generative AI (GenAI)

Overview

Generative AI is reshaping the modern workplace at an unprecedented pace - bringing new opportunities for productivity, creativity, and innovation, alongside new risks that organisations cannot afford to ignore. This course introduces the core concepts of Generative AI, how it differs from traditional AI, and how to harness its potential safely and responsibly. Learners explore real-world risks surrounding AI misuse, data privacy, bias, ethical considerations, and governance through interactive, scenario-based learning.

Learning Objectives:

  • Explain the fundamentals of Generative AI and how it works
  • Distinguish Generative AI from traditional AI systems
  • Identify key risks related to privacy, bias, and misuse of AI-generated content
  • Apply responsible AI practices in everyday workplace tasks
  • Understand their role in supporting safe, ethical, and compliant AI adoption

Target Audience:

All employees beginning to use or encountering Generative AI tools in the workplace, including non-technical staff, managers, and team leads seeking foundational understanding.

Features & Benefits:

  • Covers Generative AI concepts, risks, data privacy, bias, ethics, and governance
  • Interactive scenario-based learning with real workplace application
  • Accessible to non-technical audiences
  • Built to neurodiverse-friendly design standards
  • AI-enhanced visuals, avatars, and voiceovers
  • SCORM compliant