Course Overview

Negotiation 101 introduces the key skills you need to prepare for - and conduct - negotiations, whether they be with clients, colleagues or suppliers.

Learning Outcomes

This interactive self-study e-learning course provides an introduction to negotiation. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your negotiation skills.

Negotiate like a pro is for anyone looking for a clear, easy to understand introduction to developing negotiation skills. It is part of the Mind Tools off-the-shelf course library, designed to help you build your personal effectiveness as a manager or leader.

By completing Negotiate like a pro you will be able to:

• Articulate why it's important to build your negotiation skills
• Detail what good negotiation practice looks like
• Reflect on the skills you need to negotiate
• Practise your negotiation skills
• Develop an action plan to take your negotiation learning further

Target Audience

This course is ideal for more experienced or senior managers.