Course Overview

In this course, you'll learn about self-awareness and why it matters at work. You'll learn to notice your emotions, triggers and responses in different situations, helping you understand how you think and react.

You'll reflect on your strengths and areas for development to support growth, and consider how your behaviour can affect others and influence relationships at work.

Finally, you'll identify practical ways to respond to feedback and handle challenging situations with greater awareness and control.

This course builds emotional intelligence, interpersonal skills, adaptability, communication, patience and open-mindedness.

Learning Objectives:

By completing this course, you will be able to:

• Understand what self-awareness is and why it matters in the workplace
• Recognise emotions, triggers and responses in a range of situations
• Explore strengths and areas for development to support personal growth
• Explain how your behaviour impacts others and strengthens workplace relationships
• Identify effective ways to respond to feedback and challenging situations at work