Closing the Sale
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Overview
The sale can close at various stages of the sales process. Understanding where that can happen, and formally asking for the business is a crucial step. This module explores the different closing techniques that you can apply when closing the sale, including what to do if there is a delay and interest remains.
Objectives
By the end of the course, learners will be able to:
- Review what the formality of closing the sale involves, including different closing techniques you can apply;
- Evaluate the buying signals you need to be listening and looking out for;
- Recognise the benefit of showing empathy if there is delay in the sales process and how this can strengthen your relationship;
- Assess strategies for managing delays;
- Realise the final critical steps once you close the sale;